Terms and conditions
Rules for the purchase and sale of goods in the UAB „Septyni Šeši“ online store
1. General provisions
1.1. These rules for the purchase and sale of goods (hereinafter the “Rules”), once accepted by the Buyer (having read the Rules and ticked the box next to the statement “I have read and agree to the UAB „Septyni Šeši“ rules”), constitute a legal document binding on the parties, which sets out the rights and obligations of the Buyer and the Seller, the conditions for acquiring and paying for goods, the procedure for delivering and returning goods, the liability of the parties and other provisions relating to the purchase and sale of goods in the online store.
1.2. The Seller reserves the right to amend, correct or supplement the Rules at any time, taking into account the requirements laid down by law. A registered Buyer will be informed of any amendments, corrections or supplements when logging in on the Widenarena.lt page and, in order to shop in this online store, will have to accept the modified Rules anew.
1.3. Trade in the UAB „Septyni Šeši“ online store is carried out only within the territory of the Republic of Lithuania.
1.4. The following have the right to purchase in our electronic store:
1.4.1. natural persons with legal capacity, i.e. persons who have reached the age of majority and whose capacity has not been restricted by court order;
1.4.2. minors between fourteen and eighteen years of age, only with the consent of their parents or guardians, except in cases where they independently dispose of their own income;
1.4.3. legal persons;
1.4.4. authorised representatives of all the persons listed above.
1.5. By accepting the Rules, the Buyer confirms that, pursuant to clause 1.4 of the Rules, they have the right to purchase goods in the „Widenarena.lt“ online store.
1.6. By confirming the Rules, the Buyer confirms their agreement that the instructions in the Lithuanian language for the goods they have ordered may, at the Seller’s discretion and where technically possible, be provided only in the manner set out in clause 2.2 of the Rules, to the email address indicated by the Buyer, by sending the Buyer an active link to this information at the time the ordered goods are prepared.
2. Protection of personal data
2.1. The Buyer may order goods in the Widenarena.lt online store in two ways:
2.1.1. by registering on this website, entering their registration name and password;
2.1.2. without registering on this website.
2.2. When ordering goods in either of the ways set out in clauses 2.1.1 and 2.1.2 of the Rules, the Buyer must provide, in the relevant information fields presented by the Seller, the personal data necessary for the proper execution of the order for goods: first name, surname, delivery address for the goods, telephone number and email address, and may indicate their sex and age.
2.3. By confirming these Rules, the Buyer agrees that the personal data indicated in clause 2.2 be processed for the purposes of selling goods and services in the Widenarena.lt electronic store, analysing the Seller’s activities and direct marketing, and agrees that their personal data – first name, surname, delivery address for the goods, telephone number and email address – be disclosed to the Seller’s partners (data processors) who provide delivery services or other services related to the proper execution of the Buyer’s order.
2.4. By agreeing that their personal data be processed for the purpose of selling goods and services in the Seller’s electronic store, the Buyer also agrees that informational messages necessary for executing the order for goods be sent to the email address and telephone number they have provided.
2.5. A Buyer who does not wish their email address to be processed for direct marketing purposes must go to the “My data” section of the UAB „Septyni Šeši“ area, untick the box next to the statement “News by email” and click the “Update” link. A Buyer who does not wish their telephone number to be processed for direct marketing purposes must inform the Seller of this in the manner set out in clause 2.1.1 of the Rules.
2.6. The Seller confirms that the personal data provided by the Buyer will be processed only for the purposes of selling goods and services in the Widenarena.lt electronic store, analysing the Seller’s activities and direct marketing (except where the Buyer notifies, in the manner set out in clause 2.5 of the Rules, that they do not wish their personal data to be processed for direct marketing purposes). The Seller undertakes not to disclose the Buyer’s personal data to third parties, except to the Seller’s partners who provide delivery services or other services related to the proper execution of the Buyer’s order. In all other cases the Buyer’s personal data may be disclosed to third parties only in the manner prescribed by the legislation of the Republic of Lithuania.
2.7. As a data subject, the Buyer has the following rights:
2.7.1. to receive information from the Seller about the processing of their personal data, i.e. to access their personal data and how it is processed, to receive information about the sources from which and what personal data has been collected, for what purpose it is processed, and to which data recipients it is being and has been provided over at least the last 1 (one) year;
2.7.2. to demand the correction or destruction of their personal data, or the suspension of processing operations on their personal data other than storage, where the data is processed in breach of the provisions of the Law on Legal Protection of Personal Data and other laws;
2.7.3. to object to the processing of their personal data.
2.8. Pursuant to clauses 9.3.3 and 9.4.3 of the Rules, the Buyer’s identity document presented to an employee of the Seller or of Lietuvos paštas, and the Buyer’s data contained in it, are used only for the proper identification of the person.
2.9. A Buyer who wishes to order partner services offered in the Seller’s online store may do so by expressing their consent that the clearly specified personal data be transferred to the relevant partner (data recipient) for the purpose of providing the services ordered.
2.10. In order to provide the Buyer with the full services of the Widenarena.lt online store, the Seller stores information – cookies – on the Buyer’s computer (device). The Seller uses the stored information to recognise the Buyer as a previous visitor to the Widenarena.lt online store, to save information about the items placed in the Buyer’s shopping cart, and to collect website traffic statistics. The Buyer has the option to review what information (cookies) the Seller stores and may delete some or all of the stored cookies. The Buyer also has the right to object to information (cookies) being stored and used on their computer (device); however, in that case certain functions of the Widenarena.lt online store may be unavailable to them. By accepting the Rules, the Buyer agrees that information may be stored on their computer (device). The Buyer may withdraw this consent at any time by changing their internet browser settings or by contacting the Seller using the contact details indicated in the Widenarena.lt online store.
2.11. The Buyer must submit any request or instruction relating to the processing of personal data to the Seller in writing in one of the following ways: by delivering such request or instruction to the Seller directly at Verkių g. 57, LT-12201 Vilnius, by sending such request or instruction by post to the address indicated in this clause of the Rules, or by email to info@widenarena.lt from the email address indicated in clause 2.2 of the Rules. Having received such a request or instruction from the Buyer, the Seller will provide the Buyer with a written reply no later than within 30 (thirty) calendar days.
2.12. If the Buyer does not agree with the personal data protection provisions set out in this section of the Rules, the Buyer loses the right to use the services provided by the Widenarena.lt online store.
3. Moment of conclusion of the purchase and sale agreement
3.1. The agreement between the Buyer and the Seller is deemed concluded from the moment when the Buyer, having selected the goods to be purchased and formed the shopping cart, clicks the “Pay” link.
3.2. Every purchase and sale agreement concluded between the Buyer and the Seller is registered and stored in the database of the Widenarena.lt online store.
4. Rights of the Buyer
4.1. The Buyer has the right to purchase goods in the Widenarena.lt online store in the manner set out in these Rules and in the other information sections of the Seller’s online store.
4.2. The Buyer has the right to withdraw from the purchase and sale agreement for goods concluded with the Widenarena.lt online store by notifying the Seller in writing (by email, indicating the goods to be returned and the order number) no later than within 14 (fourteen) working days from the day of delivery/collection of the item or service, except where the agreement has been concluded for:
4.3. The Buyer’s right provided for in clause 4.2 of the Rules is exercised in accordance with the “Rules for the sale of items and the provision of services where agreements are concluded using means of communication”, approved by Order No. 258 of the Minister of Economy of 17 August 2001.
4.4. The Buyer may exercise the right provided for in clause 4.2 of the Rules only if the goods have not been damaged, their appearance has not changed materially, and they have not been used.
4.5. Where the Buyer purchases a set of goods in the Widenarena.lt online store and, pursuant to the right provided for in clause 4.2 of the Rules, wishes to withdraw from the purchase and sale agreement in respect of certain goods, they must return the entire set of goods to the Seller, i.e. in such a case the Buyer may exercise the right provided for in clause 4.2 of the Rules only in respect of all the goods in the set. Where at least one of the goods in the set does not meet the requirements set out in clause 11.4 of the Rules, the Seller has the right to refuse to accept the returned set of goods.
5. Obligations of the Buyer
5.1. The Buyer must pay for the goods and accept them in the manner set out in these Rules.
5.2. A registered Buyer undertakes not to transfer their login details to third parties. If the Buyer loses their login details, they must immediately inform the Seller using the means of contact indicated in the “Contacts” section.
5.3. If the data provided by a registered Buyer in the registration form changes, they must update it without delay.
5.4. When using the Widenarena.lt online store, the Buyer undertakes to comply with these Rules and the other conditions clearly indicated in the online store, and not to breach the legislation of the Republic of Lithuania.
6. Rights of the Seller
6.1. The Seller has the right, at its own discretion, to set a minimum shopping cart size, i.e. the minimum amount upon reaching which the Buyer’s order will be executed. The size of this amount is visible when viewing the shopping cart.
6.2. If the Buyer attempts to harm the stability and security of the online store or breaches their obligations, the Seller has the right to restrict or suspend their ability to use the online store immediately and without warning or, in exceptional cases, to cancel the Buyer’s registration.
6.3. In the event of important circumstances, the Seller may temporarily or permanently discontinue the operation of the online store without giving the Buyer prior notice.
6.4. The Seller has the right to cancel the Buyer’s order without prior notice if the Buyer, having chosen one of the payment methods provided for in clauses 8.2.1 or 8.2.2 of the Rules, does not pay for the goods within 3 (three) working days.
6.5. Where the Buyer chooses the payment method provided for in clause 8.2.4 of the Rules – cash on delivery of the goods – the Seller, should any uncertainties arise regarding the information provided in the order, will contact the Buyer using the telephone number indicated in the order. In that case the delivery period for the goods starts to run from the day of contact with the Buyer. The Seller has the right to cancel the Buyer’s order without prior notice if the Seller does not manage to contact the Buyer within 3 (three) working days.
7. Obligations of the Seller
7.1. The Seller undertakes, on the conditions set out in these Rules and in the online store, to enable the Buyer to use the services provided by the UAB „Septyni Šeši“ online store.
7.2. The Seller undertakes to respect the Buyer’s right to privacy in respect of the personal information belonging to them, i.e. to process the personal data provided by the Buyer only in the manner set out in section 2 of the Rules and in the legislation of the Republic of Lithuania.
7.3. The Seller undertakes to deliver the goods ordered by the Buyer to the address indicated by them on the conditions set out in section 9 of the Rules.
7.4. Where, due to important circumstances, the Seller is unable to deliver the goods ordered by the Buyer, it undertakes to offer an equivalent product or a product as similar as possible in its characteristics. If the Buyer refuses to accept an equivalent product or the product most similar in its characteristics, the Seller undertakes to refund the money paid to the Buyer within 3 (three) working days, provided that advance payment was made.
7.5. Where the Buyer has exercised the right provided for in clause 4.2 of the Rules and the condition set out in clause 4.4 of the Rules is met, the Seller undertakes to refund the money paid to the Buyer within 10 (ten) working days, counted from the day the returned goods are received.
8. Prices of goods, payment procedure and deadlines
8.2. The Buyer pays for the goods in one of the following ways:
8.2.1. Complete the order and at the “payment method” step select “Payment via Mokejimai.lt”. Choose the bank you wish to pay with and you will be redirected to the Mokejimai.lt page with detailed information about the purchase. After confirming the order you will need to log in to your electronic banking and pay for the order. Once the order has been paid for, you will be returned to the Widenarena.lt page.
8.2.2. Payment can be made using the electronic banking services of Swedbank, SEB, Luminor, Citadele and Šiaulių bankas. Payments are made in euro currency only. Payments are processed using the MakeCommerce.lt payment platform.
8.2.3. Payment in cash upon delivery/collection of the goods – the Buyer pays for the goods at the time of their delivery/collection (transfer and acceptance).
8.3. When paying by the payment methods provided for in clauses 8.2.1, 8.2.2 and 8.2.3, the Buyer undertakes to pay without delay. In the aforementioned cases, having regard to the Seller’s right provided for in clause 6.4 of the Rules, the parcel of goods starts to be formed and the delivery period for the goods starts to run only once payment for the goods has been received.
8.4. By confirming the Rules, the Buyer agrees that the purchase documents for the goods – VAT invoices, which also serve as the warranty vouchers for the goods – be provided to them electronically to the email address indicated in the Buyer’s registration form. The Seller also places the VAT invoices for the goods purchased by the Buyer in the “My Widenarena.lt” section of Widenarena.lt. VAT invoices in the above form are provided to the Buyer no later than by the moment the goods are transferred to them. Once the Buyer has placed an order, in the “My Widenarena.lt” section they can see and print the order sheet – the advance payment invoice. The invoices indicate the selected goods, their quantity, the discounts granted, the final price of the goods including all taxes, the delivery charges, the administration fee indicated in clause 8.6 of the Rules, and other data that must be provided pursuant to the legislation governing accounting.
8.5. The Buyer and the Seller agree that, once the Buyer has placed an order for goods and the Seller has confirmed it, the price of the goods may change in light of objective indicators affecting the price of the goods, such as an increase in the cost price of the goods, a technical error in the information systems, or additional expenses related to the sale of the goods to the Buyer (Article 6.313(7) of the Civil Code of the Republic of Lithuania). If in such a case the Buyer does not agree to purchase the goods at the new price, either Party, having notified the other Party, has the right to terminate the purchase and sale agreement for the goods. The Parties agree that losses relating to the termination of the purchase and sale agreement in the manner provided for in this clause are not compensated.
9. Delivery of goods
9.1. When ordering goods, the Buyer may choose the method of delivery of the goods, i.e. to use the delivery service provided by the Seller or to collect the goods at one of the Lietuvos paštas offices or at the Seller’s goods collection point.
9.2. Delivery of goods to the Buyer:
9.2.1. A Buyer who has chosen the goods delivery service when placing the order undertakes to indicate the exact place of delivery of the goods.
9.2.2. The Buyer undertakes to accept the goods in person. Where they cannot accept the goods in person and the goods have been delivered to the indicated address and on the basis of the other data provided by the Buyer, the Buyer has no right to bring claims against the Seller regarding delivery of the goods to the wrong person.
9.2.3. The goods are delivered by the Seller or its authorised representative.
9.2.4. The charge for delivery (transportation) of the goods is calculated taking into account the place of delivery and the weight of the goods, and whether the Buyer wishes to use the carry-in service:
9.4.1. The Buyer may collect the goods free of charge from the Seller’s goods collection point located at KAIRĖNŲ KAPINĖS, Kairėnų g. 37, Vilnius
9.4. Collection of goods at the Seller’s goods collection points:
9.4.2. The ordered goods must be collected no later than within 3 (three) working days, counted from the moment of receipt of the Seller’s confirmation that the order is ready.
9.4.3. The goods may be collected only by the person who placed the order or by the person indicated when the order was placed. When collecting the goods, a valid identity document (identity card, passport or new-format driving licence) must be brought and presented to the Seller’s employee.
9.5. The Seller provides the goods to the Buyer within the periods indicated in the descriptions of the goods. These periods are indicative and, moreover, do not apply where the required goods are not in the Seller’s warehouse and the Buyer is informed of the shortage of the goods they have ordered. The Buyer also agrees that in exceptional cases the provision of goods may be delayed due to unforeseen circumstances beyond the Seller’s control. In such a case the Seller undertakes to contact the Buyer immediately and agree on the conditions for the provision of the goods.
9.6. In all cases the Seller is released from liability for a breach of the periods for the provision of goods if the goods are not provided to the Buyer, or are provided late, through the Buyer’s fault or due to circumstances attributable to the Buyer.
9.7. At the time the goods are provided to the Buyer, the Buyer must, together with the Seller or its authorised representative, check the condition of the consignment and the goods and sign the consignment transfer and acceptance document. Once the Buyer has signed the consignment transfer and acceptance document, the consignment is deemed to have been handed over in proper condition, with no damage to the goods whose cause is other than a manufacturing defect and no discrepancies in the composition of the goods (of the kind that can be established during an external inspection of the goods). If the Buyer notices that the packaging of the consignment provided is damaged (crumpled, wet or otherwise externally damaged), that the goods are damaged and/or that the goods are of the wrong composition, the Buyer must note this in the consignment transfer and acceptance document and, in the presence of the Seller or its representative, draw up a free-form report on the damage to or discrepancies in the consignment and/or the goods. If the Buyer fails to take these actions, the Seller is released from liability towards the Buyer for damage to the goods where the cause of such damage is not a manufacturing defect, and for discrepancies in the composition of the goods where such discrepancies can be established during an external inspection of the goods.
9.8. More detailed information relating to the delivery of goods is provided in the “Delivery conditions” section.
10. Quality guarantee for the goods and their shelf life
10.1. The characteristics of each item sold on Widenarena.lt are generally indicated in the product description accompanying each item.
10.2. The Seller is not liable for the fact that the goods in the online store may not correspond in colour, shape or other parameters to the actual size, shapes and colour of the goods due to the characteristics of the display used by the Buyer.
10.3. For certain types of goods the Seller provides a quality guarantee valid for a certain period, the specific term and other conditions of which are indicated in the descriptions of such goods.
10.4. In cases where, pursuant to legislation, a certain shelf life is set for specific goods, the Seller undertakes to sell such goods to the Buyer in such a way that the Buyer is given a real opportunity to use such goods before the end of that shelf life.
11. Liability
11.1. The Buyer is fully liable for the accuracy of the personal data they provide. If the Buyer does not provide accurate personal data, the Seller is not liable for the consequences arising from this and acquires the right to claim compensation from the Buyer for the direct losses incurred.
11.2. The Buyer is liable for the actions performed while using this online store.
11.3. A registered Buyer is liable for the transfer of their login details to third parties. If the services provided by Widenarena.lt are used by a third party who has logged in to the online store using the Buyer’s login details, the Seller considers that person to be the Buyer.
11.4. The Seller is released from any liability in cases where losses arise because the Buyer, disregarding the Seller’s recommendations and their own obligations, did not read these Rules even though they were given the opportunity to do so.
11.5. If the Seller’s online store contains links to the websites of other companies, institutions, organisations or persons, the Seller is not responsible for the information found there or the activities carried out there, does not supervise or control those websites, and does not represent those companies and persons.
11.6. The Seller is not liable for the proper performance of the mutual obligations between the Buyer and the Seller’s partners whose services the Buyer orders.
11.7. Where damage occurs, the party at fault compensates the other party for direct losses.
12. Marketing measures applied by the Seller
12.1. The Seller may, at its own discretion, initiate various promotional campaigns in the Widenarena.lt online store.
12.4. The Seller has the right to change the conditions of the campaigns unilaterally and without separate notice, as well as to cancel them, and also to change unilaterally and without separate notice the conditions and procedure for their use when paying for goods, as well as to cancel them. Any changes to the conditions of the campaigns or to the procedure for their use when paying for goods, or their cancellation, apply only prospectively, i.e. from the moment they are made.
13. Exchange of information
13.1. The Seller sends all notifications in the manner set out in clause 2.2 of the Rules, to the email address provided by the Buyer.
13.2. The Buyer sends all notifications and questions using the means of contact indicated in the “Contacts” section of the Seller’s online store.
14. Final provisions
14.1. These rules have been drawn up in accordance with the legislation of the Republic of Lithuania.
14.2. The law of the Republic of Lithuania applies to the relations arising on the basis of these rules.
14.3. All disagreements arising from the performance of these rules are settled by negotiation. If no agreement is reached, disputes are settled in the manner prescribed by the laws of the Republic of Lithuania.